Last Updated: October 6, 2026

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Welcome to The Content Witness Hotel.

These Terms & Conditions (“Terms”) govern your use of The Content Witness Hotel website and your purchase, request, or use of services offered by The Content Witness Hotel (“we,” “our,” or “us”). By accessing this website, submitting a booking request, purchasing services, or entering into a service agreement with The Content Witness Hotel, you agree to these Terms.

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1. SERVICES

The Content Witness Hotel provides wedding, event, brand, corporate, and special-event content creation services, as well as select creative and graphic design services through the Creative Suite.

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Specific deliverables, coverage hours, turnaround times, pricing, and inclusions vary depending on the service or package selected.

Information displayed on the website is intended to provide an overview of available services. Final services and deliverables will be determined by the applicable proposal, invoice, agreement, or contract.

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2. BOOKING REQUESTS & AVAILABILITY

Submitting a booking request, inquiry, consultation request, or contact form does not guarantee availability or reserve an event date.

After receiving your request, The Content Witness Hotel will review the information provided and confirm whether your requested date and services are available.

Your event date is not considered officially booked or reserved until all booking requirements communicated to you have been completed. This may include signing an agreement and paying any required invoice, retainer, deposit, or other amount.

Availability is offered on a first-confirmed basis.

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3. CONSULTATIONS

Complimentary consultations may be offered to discuss your event, vision, content priorities, selected package, personalized content wish list, and other service details.

A consultation does not reserve your event date unless the applicable booking requirements have also been completed.

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4. PRICING & PAYMENT

Prices displayed on the website are subject to change.

The price applicable to your booking will be the amount stated in your accepted proposal, invoice, or service agreement.

Additional services, additional coverage hours, travel outside included service areas, rush requests, additional edits, physical products, printing, or other requested additions may result in additional charges.

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Payment deadlines and payment schedules will be provided through the applicable invoice or service agreement.

Failure to make required payments by the stated deadline may result in cancellation or release of the reserved date.

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5. TRAVEL

The Content Witness Hotel may provide services in Central Arkansas and the Central Dallas area without an additional standard travel fee when stated as part of the applicable service.

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Events outside included service areas may require additional travel, mileage, lodging, airfare, parking, transportation, or related expenses.

Any applicable travel costs will be communicated before the booking is finalized whenever reasonably possible.

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6. EVENT COVERAGE

Clients are responsible for providing accurate event dates, locations, timelines, venue information, and other information reasonably necessary to perform the booked services.

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Coverage is limited to the hours included in the purchased package unless additional coverage has been approved.

The Content Witness Hotel cannot guarantee that every individual, interaction, activity, or requested moment will be captured. Content creation involves documenting live events where circumstances may occur outside our control.

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7. CONTENT DELIVERY & TURNAROUND TIMES

Estimated delivery timelines are provided with each package or service.

Turnaround times may vary depending on the scope of work, volume of content, requested revisions, event schedule, technical circumstances, or other reasonable factors.

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Raw content, edited Reels, TikToks, recap videos, photographs, graphics, and other deliverables will be provided according to the package or agreement selected.

Delivery estimates are not guarantees unless specifically stated otherwise in writing.

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8. CLIENT RESPONSIBILITY

Clients are responsible for obtaining any permissions necessary for The Content Witness Hotel to enter, work at, or capture content within their venue or event location. Clients should notify us in advance of any venue restrictions, photography or recording limitations, confidentiality requirements, or other rules that may affect our ability to provide services. The Content Witness Hotel is not responsible for missed content resulting from venue restrictions, event delays, inaccurate timelines, restricted access, interference by guests or vendors, or circumstances outside our reasonable control.

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9. RESCHEDULING

Requests to reschedule services are subject to availability and are not guaranteed.

A request to move an event to a different date does not automatically transfer the original booking.

If the new date is available, payments already made may be transferred to the new date at the discretion of The Content Witness Hotel and subject to the applicable service agreement. If the requested new date is unavailable, the request may be treated as a cancellation and the Cancellation & Refund Policy below may apply.

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10. CANCELLATION & REFUND POLICY

We understand that plans change. Because event bookings reserve dedicated calendar time and may require preparation before the scheduled service date, refunds are determined according to when a cancellation request is received.

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30 DAYS OR MORE BEFORE THE SERVICE DATE

If services are canceled 30 days or more before the scheduled service date, the client is eligible for a 100% refund of amounts paid toward the canceled service.

15–29 DAYS BEFORE THE SERVICE DATE

If services are canceled 15 to 29 days before the scheduled service date, the client is eligible for a refund equal to 50% of the amount paid toward the canceled service.

14 DAYS OR LESS BEFORE THE SERVICE DATE

If services are canceled 14 days or less before the scheduled service date, all amounts paid are non-refundable, and no refund will be issued.

Refund eligibility is determined using the date on which The Content Witness Hotel receives the client's written cancellation request.

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11. CREATIVE SUITE & GRAPHIC DESIGN ORDERS

Because Creative Suite and graphic design services are customized for each client, all graphic design orders are final and non-refundable once work has begun.

This may include, but is not limited to:

• Wedding websites

• Save-the-dates

• Invitations

• Birthday or milestone stationery

• Custom graphics

• Stickers

• Cups

• Party favors

• Custom packaging

• Apparel designs

• Other personalized design products

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If  The Content Witness Hotel is unable to complete or provide the agreed-upon design or product, a full or partial refund may be issued depending on the circumstances and the amount of work already completed.

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Refund determinations for these circumstances are made at the discretion of The Content Witness Hotel.

If a project includes printing, merchandise, physical products, or production through a third-party vendor, amounts already paid to outside vendors may be non-refundable. Clients purchasing premium Creative Suite services involving physical ordering or production should submit their requests at least 45 days before the date the finished products are needed, unless otherwise approved.

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12. CLIENT CHANGES & DESIGN REVISIONS

Design services include only the revisions specified in the applicable package, proposal, or agreement.

Additional revisions, significant changes in creative direction, or requests made after approval may result in additional charges.

Once a final design has been approved by the client and submitted for printing, manufacturing, or production, The Content Witness Hotel is not responsible for errors that were present in the client-approved final version.

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13. INTELLECTUAL PROPERTY

Unless otherwise agreed in writing, The Content Witness Hotel retains ownership of its original branding, website content, templates, business materials, design concepts, and other intellectual property. Clients receive the usage rights associated with the specific content or design deliverables purchased.

Purchasing a finished design does not automatically transfer ownership of editable source files, templates, working files, or other underlying design materials unless specifically included in the purchased service.

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14. PORTFOLIO & PROMOTIONAL USE

The Content Witness Hotel may request permission to feature completed work, event content, designs, or other deliverables in its portfolio, website, social media, promotional materials, or marketing. Any additional rights regarding photographs, videos, client likenesses, private events, or confidential material may be addressed in the applicable service agreement.

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15. THIRD-PARTY VENDORS

Certain services may involve third-party vendors, including printers, product manufacturers, delivery providers, website platforms, payment processors, or other service providers. The Content Witness Hotel is not responsible for delays, outages, shipping issues, manufacturing defects, service interruptions, or other circumstances caused solely by independent third parties outside our reasonable control. We will make reasonable efforts to assist with resolving issues when appropriate.

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16. FORCE MAJEURE & CIRCUMSTANCES BEYOND OUR CONTROL

The Content Witness Hotel will not be held responsible for failure or delay in performing services when caused by circumstances reasonably outside our control, including severe weather, natural disasters, government restrictions, venue closures, transportation disruptions, serious emergencies, widespread technology failures, or similar events. When possible, we will work with the client to determine an appropriate resolution based on the circumstances.

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17. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, The Content Witness Hotel will not be liable for indirect, incidental, consequential, or special damages arising from the use of this website or our services. Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law. Nothing in these Terms is intended to waive rights that cannot legally be waived.

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18. WEBSITE CONTENT

All website text, graphics, branding, photographs, logos, designs, and other original materials belonging to The Content Witness Hotel are protected intellectual property. Website materials may not be copied, reproduced, distributed, modified, or commercially used without prior written permission.

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19. PRIVACY

Use of this website is also subject to our Privacy Policy. By providing information through the website, you acknowledge that your information will be handled in accordance with our Privacy Policy.

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20. CHANGES TO THESE TERMS

The Content Witness Hotel may update these Terms & Conditions periodically. Updates will be posted to this page with a revised “Last Updated” date. Changes will generally apply prospectively unless otherwise required by law.

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21. CONTACT

Questions regarding these Terms & Conditions, cancellations, refunds, or services may be directed to:

The Content Witness Hotel
Website: TheContentWitness.com